Shipping & Returns
Every piece from Bennett's Wood Works is personalized and made to order in Dyersburg, Tennessee. Here's how shipping and returns work. Questions? Call 731-777-8916 or email denverbennett39@bennettswoodworks.com.
Returns Policy
Because every item is personalized and made to order just for you, we do not accept returns or exchanges for a change of mind. But we stand behind our work: if something is wrong, we will make it right.
Damaged
If your order arrives damaged or defective, contact us within 7 days of delivery with a photo. We will remake it or give you a full refund at no cost to you.
Our Mistake
If we made an error on your engraving, such as a misspelling or the wrong design, contact us within 7 days of delivery. We will remake it or give you a full refund at no cost to you.
Shipping
Every order is made by hand, so most orders are ready to ship within 5-7 business days. Shipping cost is shown at checkout.
Local Pickup
Live near Dyersburg, Tennessee? Local pickup is available. Just let us know when you order, and we will contact you when your piece is ready.